Pure Spa Blog Posts!
December 11, 2025
What Personality Do You Need to Be a Cosmetologist?
Embarking on a career in cosmetology isn't just about mastering the latest hair trends or perfecting a flawless manicure; it's about embodying a unique blend of personality traits that set...
Strategies for Handling Clients Who Are Habitually Late
In the bustling world of spas and salons, time is as precious as a perfectly mixed hair color. Yet, we all have those clients who treat appointment times as mere...
How to Manage Clients Who Bring Children to Their Spa Appointments
Ah, the spa—a sanctuary of tranquility, a haven of relaxation, and occasionally, a surprise playground for little ones. While we adore our clients and their adorable offspring, managing children in...
I Was a Little Mean to My Client... How Do I Apologize?
We've all been there: a stressful day at the salon, a miscommunication, and before you know it, you've snapped at a client. Oops! Now you're left wondering how to mend...
How to Politely Decline Clients Who Ask for Medical-Grade Treatments Beyond Your Scope
In the bustling world of spas and salons, clients often seek the latest and most advanced treatments to enhance their beauty and well-being. However, there are times when clients request...
Are You Supposed To Tip The Owner Of A Spa?
Tipping at a spa can sometimes feel like navigating a maze. You know how much to tip your massage therapist, esthetician, and even the person who gives you a flawless...
What to Say When a Client Hates Their Haircut
Oh, the dreaded moment when a client looks in the mirror and their face says it all—they hate their haircut. Whether it's a slight grimace or a full-on meltdown, as...
What To Do If a Client Has a Negative Experience at Your Spa
Running a spa is all about creating a serene, relaxing environment where clients can unwind and feel pampered. But what happens when something goes wrong, and a client has a...