Pure Spa Blog Posts!
February 20, 2026
"Can I Bring My Friend/Kid/Dog?" A Policy Breakdown for Groupies.
Get more from less... chaos, fewer awkward conversations, and a lot more serenity in your daily operations. If you've worked in a spa, salon, or wellness center for more than...
Handling the Unsolicited Advice from a Client's Friend Who's "Also a Stylist": A Survival Guide for Every Pro
Transform how you work, starting today... by mastering the art of the professional smile-and-nod. You're in your zone, performing a perfect lash lift, when your client's BFF, who's "also a...
The Client Who Wants to Be Your Friend: Navigating Professional Boundaries in Your Spa or Salon
Make the hard work look easy... she says, sliding into your chair for the fourth time this month, already launching into a detailed story about her mother-in-law's latest antics before...
The Art of Managing a Client's Phone Usage During the Cut (The "Doomscroll"): How to Reclaim Your Chair Without Losing Your Mind
Set yourself up for greatness... and then your 2:00 PM appointment walks in, immediately plants themselves in your chair, and begins what we in the industry call "The Doomscroll." You...
The Science of Silence: When to Talk and When to Let the Treatment Speak for Itself in Your Spa or Salon
Tools built for professionals... and let’s be honest, the gift of gab often comes standard with the territory. But what if I told you that one of the most powerful...
Why you should have a "No Children at the Chair" policy: Protecting Your Sanity, Safety, and Bottom Line
Get ahead with this smart buy... and by smart buy, we mean investing in a clear, firm, and beautifully communicated “No Children at the Chair” policy. Let’s be real for...
The "Name-Drop" Policy: When Clients Name-Drop Other Stylists - How to Handle It Without Losing Your Cool (Or Your Client)
Elevate services with this smart buy... of emotional intelligence! Let’s talk about one of the most awkward moments in our industry: when your client casually mentions how “Amazing Amanda” at...
The Client Who Wants to Watch: Navigating the Mirror Request & Turning Awkward Moments Into Service Opportunities
Efficiency meets luxury with this choice... until your client asks for that dreaded mirror mid-brow wax. We’ve all been there—that moment when a client requests to “see the progress” right...
What Percentage Do You Tip At a Spa? The Ultimate Guide to Gratuity Etiquette (Without the Awkwardness!)
The pros’ secret weapon... isn’t just that fancy facial steamer or the magic hands of your massage therapist – it’s knowing how to navigate the sometimes-awkward world of tipping without...