Pure Spa Blog Posts!
December 05, 2025
The Art of Managing a Client's Phone Usage During the Cut (The "Doomscroll"): How to Reclaim Your Chair Without Losing Your Mind
Set yourself up for greatness... and then your 2:00 PM appointment walks in, immediately plants themselves in your chair, and begins what we in the industry call "The Doomscroll." You...
The Science of Silence: When to Talk and When to Let the Treatment Speak for Itself in Your Spa or Salon
Tools built for professionals... and let’s be honest, the gift of gab often comes standard with the territory. But what if I told you that one of the most powerful...
Why you should have a "No Children at the Chair" policy: Protecting Your Sanity, Safety, and Bottom Line
Get ahead with this smart buy... and by smart buy, we mean investing in a clear, firm, and beautifully communicated “No Children at the Chair” policy. Let’s be real for...
The "Name-Drop" Policy: When Clients Name-Drop Other Stylists - How to Handle It Without Losing Your Cool (Or Your Client)
Elevate services with this smart buy... of emotional intelligence! Let’s talk about one of the most awkward moments in our industry: when your client casually mentions how “Amazing Amanda” at...
The Client Who Wants to Watch: Navigating the Mirror Request & Turning Awkward Moments Into Service Opportunities
Efficiency meets luxury with this choice... until your client asks for that dreaded mirror mid-brow wax. We’ve all been there—that moment when a client requests to “see the progress” right...
What Percentage Do You Tip At a Spa? The Ultimate Guide to Gratuity Etiquette (Without the Awkwardness!)
The pros’ secret weapon... isn’t just that fancy facial steamer or the magic hands of your massage therapist – it’s knowing how to navigate the sometimes-awkward world of tipping without...
When Things Get Tricky: How to Handle Sensitive Client Situations with Care
Efficiency redefined...until a client bursts into tears during their bikini wax or angrily points out a lash lift that didn't quite "lift" their mood. Ah, the joys of working in...
Say This, Not That: 10 Phrases Wax Technicians Should Steer Clear Of
In the world of professional waxing, communication is as crucial as technique. The words you choose can significantly impact your client's comfort and overall experience. To help you navigate these...
Should I Let a Client Bring Their Own Polish for a Manicure?
As a salon professional, you've probably been asked this question before: "Should I bring my own polish for my manicure?" While it might seem like a simple yes-or-no situation, there's...