Pure Spa Blog Posts!
February 20, 2026
The Client Who Brings a Snack: Understanding the Metabolic Needs of a Long Appointment & Why It's Actually Genius
Success starts with this choice... to embrace the rustle of a protein bar wrapper as a sign of an intelligent client, not an interruption. That client who unpacks a little...
The Client Who is Always Late: Creative Solutions Beyond Fees That Actually Work
Start your journey to success today by tackling one of the most universal frustrations in our industry: the perpetually late client. We’ve all had that one client who treats their...
The "Goodbye Ritual": The Specific Words You Use to Conclude the Service Can Make or Break Your Client Retention
Your next success story starts here... with the last thing you say to your client. That’s right—while we spend hours perfecting our facial steamer techniques and mastering the art of...
Answering the "Weird" Questions: Is it okay to sleep? Talk? Pass gas? Addressing the unasked questions.
Transform your services with the ultimate client comfort strategy: addressing the questions they're too embarrassed to ask. We've all been there—that moment when a client shifts uncomfortably on the massage...
Cause marketing that isn't performative: pick one thing and go deep (and why your spa should care)
Solutions made for professionals... who are tired of seeing brands slap a pink ribbon on everything in October and call it philanthropy. Let's be real: your clients are smarter than...
The "60-Second Rule": Mastering the Critical First Minute a New Client Is in Your Treatment Room (And Why It's Your Secret Weapon for 5-Star Reviews!)
Your clients deserve this pro upgrade... and it doesn’t involve a single expensive machine or a magical potion (though we do love those). It’s all about the first impression. You...
The Client's Champion Mindset: Advocating for Their Best Experience (And Why It's Your Secret Weapon for Spa & Salon Success)
Proven to delight clients every visit... the secret isn't a magical serum or a fancy piece of equipment (though we do love those). It's a mindset. A shift from simply...
The Power of remembering a client's big life event (and asking about it): Your Secret Weapon for Building a Fully Booked Clientele
Innovation starts with smart choices... like choosing to remember that your client, Sarah, just got back from her honeymoon in Italy, and asking her about the gelato instead of diving...
Creating a "Signature Send-Off" Gesture: The Secret Sauce to Making Clients Book Their Next Appointment Before They've Even Left
Your time matters – make it count… and that includes the final 60 seconds a client spends with you. Think about it: you’ve just performed a miraculous Spa Body Treatment...