Pure Spa Blog Posts!
December 05, 2025
The "Waxing Etiquette" Guide for Clients (Arrival Time, Hygiene): Your Secret Weapon for Smoother Services & Happier Clients
Solutions that professionals trust often go beyond the wax in the warmer. Let's talk about one of the most powerful (and underutilized) tools in your treatment room: client education. We've...
The Client Who Apologizes for Their Hair: How to Reassure Them and Build Unshakable Trust
Stay efficient, stay ahead... and you’ll still inevitably face the client who slides into your chair with a hushed “I’m so sorry about my hair.” It’s a moment every pro...
The Client Who Wants to Document Everything on Phone: Your Guide to Managing Photo-Takers in the Treatment Room
Better outcomes, one smart choice at a time... especially when that choice is how to handle the client who treats your beautiful treatment room like their personal photoshoot studio. You...
The "Pedicure Foot Inspection": How to Address Concerns Tactfully (Without Making Anyone Cry)
Get ahead with this smart buy… and by ‘smart buy,’ I mean investing in the single most important skill that isn’t actually for sale: your tact. Let’s face it, the...
The Client Who Wants a Design from a Blurry Pinterest Screenshot: A Survival Guide for Beauty Professionals
Pros love this for its quality... client communication that is! We've all been there. A client slides into your DMs or plops into your chair, whips out their phone, and...
The Art of Managing a Client's Phone Usage During the Cut (The "Doomscroll"): How to Reclaim Your Chair Without Losing Your Mind
Set yourself up for greatness... and then your 2:00 PM appointment walks in, immediately plants themselves in your chair, and begins what we in the industry call "The Doomscroll." You...
The "Post-Pandemic" Handshake: New Rules of Physical Contact & What It Means for Your Spa Business
Upgrade treatments with this pro secret... it's not about the latest high-frequency machine or luxury serum – it's about mastering the new language of touch. Remember when a handshake was...
Your Phone is a Stressor: Creating a "Device Detox" Policy for Your Treatment Rooms That Clients Will Actually Love
Quality drives repeat business...but these days, quality relaxation is fighting a losing battle against the tiny dopamine machine in your client’s pocket. You’ve spent a fortune creating a serene oasis...
Decoding Client Language: What They REALLY Mean When They Say 'It's a Good Hurt,' 'My IT Band Is Tight,' or 'I Need a Deep Tissue'
Pros trust this for lasting results...your ability to decode what clients are really saying when they describe their pain. Let's be honest, clients aren't always using the same anatomical dictionary...