Pure Spa Blog Posts!
January 10, 2026
From Complaints to Confidences: How to Handle Sensitive Client Situations
Efficiency meets luxury in the world of spa and salon services, but even the most polished professionals encounter sensitive client situations. Whether it's a complaint about a waxing treatment gone...
From Price to Perfection: Turning Client Complaints Into Loyal Fans
In the bustling world of spas, salons, and massage centers, client complaints are as inevitable as a bad hair day. But fear not! With the right approach, these grievances can...
Effective Ways to Handle Hair Color Client Complaints
Handling hair color client complaints is an inevitable part of running a salon. But don't worry, it's not the end of the world—or your relationship with the client. The key...