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Pure Spa Blog Posts!

January 07, 2026
The Client with "Hair Dysmorphia": Seeing Something Completely Different Than You (And How to Bridge the Reality Gap Without Losing Your Mind)

Make every effort count... especially when a client sits in your chair and describes hair that exists only in the magical, filter-filled world inside their head. You see a head...

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When to Fire a Client: A Guide to Protecting Your Energy, Your Team, and Your Sanity

Maximize impact with this smart buy... of your own time and energy! Let's be real: in the beauty and wellness industry, we're taught to be people-pleasers. But what happens when...

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The Art of the Graceful Exit: How to Conclude a Client Relationship Without Torching Your Reputation

Invest in solutions that work for you... like knowing when to say goodbye to a client who's draining your team's energy and your profit margins. Let's be real: we've all...

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The Client Who Brings a Filtered Selfie: Managing Unrealistic Expectations with Grace and Professionalism

Take control of your results when a client walks in clutching a phone showing a digitally altered version of themselves. This scenario is becoming the new normal in treatment rooms...

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The Client Who Wants to Chat About Everything: Managing the Talker & Keeping Your Sanity

The choice of experts who know that while you signed up to be a beauty professional, you somehow also became a part-time therapist, a hostage negotiator, and occasionally, a human...

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What Flight Attendants Can Teach Us About Calm Under Pressure: 7 Secrets to Transform Your Spa & Salon Chaos into Serene Success

Efficiency drives success with this pick...and honestly, who needs more chaos when you’ve got clients lined up, portable massage tables to set up, and someone’s asking if you can squeeze...

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The Client Who is Always Late: Creative Solutions Beyond Fees That Actually Work

Start your journey to success today by tackling one of the most universal frustrations in our industry: the perpetually late client. We’ve all had that one client who treats their...

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The "Texture Talk": How to manage expectations for curls, waves, and coils (and keep clients coming back for more!)

Let quality drive your results... especially when it comes to the magical, mysterious, and sometimes maddening world of textured hair. If you've ever watched a client's face fall when their...

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The Client Who Brings a Photo from 1992: Navigating nostalgia with grace and turning beauty time travelers into your biggest fans

Your clients will thank you... right after they pull that slightly faded, definitely 90s-era photograph from their wallet and declare, "This is what I want to look like again!" We've...

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