Pure Spa Blog Posts!
December 13, 2025
The Art of the Handoff Between Technician and Front Desk: Your Secret Weapon for Flawless Client Experiences
Elevate every treatment with this essential... piece of paper? Wait, no! We're talking about that magical moment when your technician hands off a blissed-out client to your front desk team....
Aftercare ownership: splitting follow-ups between provider & front desk - The Secret to Happier Clients & Fewer Headaches
Start strong, finish stronger... and then completely drop the ball on aftercare? Ouch. Let’s talk about the spa industry’s dirty little secret: the post-appointment communication black hole. A client leaves...
The Art of the Seamless Handoff: From Front Desk to Therapist and Back Again (And Why Getting It Wrong Feels Like a Bad First Date)
Your clients expect this quality daily... a flawless, serene experience from the moment they walk in until they float back out the door. But that magical journey can hit a...