Pure Spa Blog Posts!
February 20, 2026
The "I Hate It" Conversation: A Script for When a Client is Unhappy (And How To Fix It) Without Losing Your Sanity or Your Client
Smart choices lead to great outcomes... like choosing to read this blog instead of panicking the next time a client looks in the mirror and their face does the thing....
Why Your Best Clients Are the Ones Who Complain (And How to Turn Their Feedback Into Profit!)
Tools that work as hard as you do... unlike that one client who always finds something to nitpick. But here's the secret: those waxing complainers might actually be your golden...