Pure Spa Blog Posts!
January 30, 2026
The Ethics of Online Reviews: How to Respond to Every Single One (Yes, Even the 1-Star). Your Reputation Depends on It.
Pros rely on this for results, but let's be honest—reading your online reviews can feel like a rollercoaster designed by a sadist. One minute you're soaring on a 5-star "You...
How to Turn Yelp Trolls Into Free Publicity: A Spa Owner's Guide to Winning the Review Game
Clients notice this difference every time... that moment when a spa transforms a disgruntled Yelp reviewer into their biggest cheerleader. We've all been there - you're sipping your morning coffee,...