Pure Spa Blog Posts!
February 20, 2026
The "Show Don't Tell" Challenge: When Clients Use Abstract Art to Describe Their Hair Goals (& How to Actually Achieve Them)
The easiest way to achieve greatness in our industry is to master the art of translation. Not French to English, but "Abstract Client Vision" to "Actual, Achievable Hair." You know...
When a Client Asks for Something Physically Impossible (e.g., "Make me look 20 again"): Your Guide to Graceful Navigation
Take control of your results... but also your consultations, because let's be honest: we've all had that moment. A client slides into your chair, sighs dramatically at their reflection, and...
The Art of the "Soft No": How to Preserve Hair Health and Client Trust When Their Dream Color is a Nightmare
Trust in tools that deliver, but trust even more in the professional wisdom to know when not to use them. We've all been there, standing at the color mixing bowl...
The Client with "Hair Dysmorphia": Seeing Something Completely Different Than You (And How to Bridge the Reality Gap Without Losing Your Mind)
Make every effort count... especially when a client sits in your chair and describes hair that exists only in the magical, filter-filled world inside their head. You see a head...
The Client Who Wants to Chat About Everything: Managing the Talker & Keeping Your Sanity
The choice of experts who know that while you signed up to be a beauty professional, you somehow also became a part-time therapist, a hostage negotiator, and occasionally, a human...
The Art of the "Soft No" to an unflattering or impossible request: How to Keep Your Clients Happy While Protecting Your Professional Boundaries
Start every project with confidence... except when that "project" is your client asking for something that makes your esthetician soul weep. We've all been there: that moment when a client...