Pure Spa Blog Posts!
December 10, 2025
The Art of the "Soft No": How to Preserve Hair Health and Client Trust When Their Dream Color is a Nightmare
Trust in tools that deliver, but trust even more in the professional wisdom to know when not to use them. We've all been there, standing at the color mixing bowl...
The Client with "Hair Dysmorphia": Seeing Something Completely Different Than You (And How to Bridge the Reality Gap Without Losing Your Mind)
Make every effort count... especially when a client sits in your chair and describes hair that exists only in the magical, filter-filled world inside their head. You see a head...
The Client Who Wants to Chat About Everything: Managing the Talker & Keeping Your Sanity
The choice of experts who know that while you signed up to be a beauty professional, you somehow also became a part-time therapist, a hostage negotiator, and occasionally, a human...
The Art of the "Soft No" to an unflattering or impossible request: How to Keep Your Clients Happy While Protecting Your Professional Boundaries
Start every project with confidence... except when that "project" is your client asking for something that makes your esthetician soul weep. We've all been there: that moment when a client...