Pure Spa Blog Posts!
January 09, 2026
I Was a Little Mean to My Client... How Do I Apologize?
We've all been there: a stressful day at the salon, a miscommunication, and before you know it, you've snapped at a client. Oops! Now you're left wondering how to mend...
How to Politely Decline Clients Who Ask for Medical-Grade Treatments Beyond Your Scope
In the bustling world of spas and salons, clients often seek the latest and most advanced treatments to enhance their beauty and well-being. However, there are times when clients request...
Top 10 Ways to Increase Client Retention in Your Salon
Client retention—keeping those lovely faces coming back through your doors—is crucial for every salon and spa professional. Whether you're running a hair salon, spa, or nail studio, ensuring your clients...
How Do You Handle Highly Emotional Clients?
Handling highly emotional clients can be a delicate part of running a spa or salon. Whether they're anxious about a treatment or upset about a service, the key is to...
Bad Blood No More: Top Solutions for Common Salon Challenges
Running a salon isn't all glitz, glamour, and perfect blowouts. No, it's more like a reality show where the plot twists involve clogged drains, last-minute cancellations, and the infamous "bad...
What to Say When a Client Hates Their Haircut
Oh, the dreaded moment when a client looks in the mirror and their face says it all—they hate their haircut. Whether it's a slight grimace or a full-on meltdown, as...
What are the Five Elements of a Successful Salon?
Running a successful salon isn't just about having the right tools and products—although those are crucial! It's about creating an environment where both clients and staff feel valued, pampered, and...
Effective Ways to Handle Hair Color Client Complaints
Handling hair color client complaints is an inevitable part of running a salon. But don't worry, it's not the end of the world—or your relationship with the client. The key...
Essential Hairdressing Supplies Every Salon Must Have
Running a successful salon involves much more than just talent and technique. It's also about having the right tools and supplies that not only facilitate excellent service but also enhance...