Pure Spa Blog Posts!
January 03, 2026
The Art of the Graceful No: Turning Down Unreasonable Requests & Protecting Your Sanity (and Your Business!)
Your best work starts with the best tools—and that includes the tool of a well-timed ‘no.’ We all know the feeling. You’re wrapping up a flawless dermaplaning treatment, the client...
The Final Word: The Last Thing You Say to Them as They Leave (And How to Make It So Good They Book Again Before Reaching Their Car)
Tools built for professionals are only as good as the results they help create, and the ultimate result isn't just a perfectly smooth wax or a flawless lash set—it's a...
The Power of a Warm Welcome for a Client Who is Clearly Anxious: Your Secret Weapon for Building Unbreakable Client Loyalty
Efficiency starts with this tool... and by tool, I mean your ability to transform a nervous wreck into a relaxed regular with nothing more than a genuinely warm welcome. Let’s...
The Rise of the "Touchless Tip": Navigating Digital Gratuity & Boosting Your Bottom Line
Upgrade client experiences now... because let's be honest, the last time you saw a customer pull out a crisp bill to tip your amazing stylist or esthetician was probably around...
What Wedding Planners Can Teach Us About Managing Expectations: A Spa & Salon Professional's Guide to Client Bliss
Your success is one step away... and it might just be hiding in the most unexpected place: a wedding planner's playbook. Think about it—while we're focused on perfecting brow laminations...
The Power of a Clearly Worded, Kind Cancellation Policy: How to Protect Your Income Without Losing Clients
Let’s redefine your success by talking about one of the least glamorous but most crucial aspects of your business: the cancellation policy. We’ve all been there – that moment when...
What Car Mechanics Can Teach You About Customer Service: 7 Unexpected Lessons to Supercharge Your Spa Business
Boost sales with this winning pick...from your local auto shop! Wait, what? Before you dismiss this as a wrong turn, hear me out. While our worlds might seem galaxies apart—your...