Pure Spa Blog Posts!
January 17, 2026
The "I Hate It" Conversation: A Script for When a Client is Unhappy (And How To Fix It) Without Losing Your Sanity or Your Client
Smart choices lead to great outcomes... like choosing to read this blog instead of panicking the next time a client looks in the mirror and their face does the thing....
The Delicate Dance of the Body Hair Talk: When a Client's Preferences Don't Match Hygiene Needs (And How to Navigate It Gracefully)
Your best results start here... with a conversation that can feel more awkward than trying to explain why your hard wax suddenly smells like burnt popcorn. We've all been there....
From Small Talk to Big Impact: Effective Communication Techniques for Spa Professionals
Because your work matters... and so does every word you say to your clients! Let's face it, in the spa and beauty industry, we're not just in the business of...