Pure Spa Blog Posts!
January 30, 2026
The Art of the Graceful No: Turning Down Unreasonable Requests & Protecting Your Sanity (and Your Business!)
Your best work starts with the best tools—and that includes the tool of a well-timed ‘no.’ We all know the feeling. You’re wrapping up a flawless dermaplaning treatment, the client...
The "Mirror Glance": Reading a Client's Real-Time Reaction in the Reflection & Why It's Your Secret Weapon for 5-Star Reviews
Your results, redefined... and by that, I mean the result you're getting from squinting at a client's face in that slightly warped, probably-smeared mirror instead of just, you know, asking...
The "Waxing Etiquette" Guide for Clients (Arrival Time, Hygiene): Your Secret Weapon for Smoother Services & Happier Clients
Solutions that professionals trust often go beyond the wax in the warmer. Let's talk about one of the most powerful (and underutilized) tools in your treatment room: client education. We've...
The Client Who Apologizes for Their Hair: How to Reassure Them and Build Unshakable Trust
Stay efficient, stay ahead... and you’ll still inevitably face the client who slides into your chair with a hushed “I’m so sorry about my hair.” It’s a moment every pro...
The Client Who Wants to Document Everything on Phone: Your Guide to Managing Photo-Takers in the Treatment Room
Better outcomes, one smart choice at a time... especially when that choice is how to handle the client who treats your beautiful treatment room like their personal photoshoot studio. You...
The "Pedicure Foot Inspection": How to Address Concerns Tactfully (Without Making Anyone Cry)
Get ahead with this smart buy… and by ‘smart buy,’ I mean investing in the single most important skill that isn’t actually for sale: your tact. Let’s face it, the...
The Client Who Wants a Design from a Blurry Pinterest Screenshot: A Survival Guide for Beauty Professionals
Pros love this for its quality... client communication that is! We've all been there. A client slides into your DMs or plops into your chair, whips out their phone, and...
The Art of Managing a Client's Phone Usage During the Cut (The "Doomscroll"): How to Reclaim Your Chair Without Losing Your Mind
Set yourself up for greatness... and then your 2:00 PM appointment walks in, immediately plants themselves in your chair, and begins what we in the industry call "The Doomscroll." You...
The "Post-Pandemic" Handshake: New Rules of Physical Contact & What It Means for Your Spa Business
Upgrade treatments with this pro secret... it's not about the latest high-frequency machine or luxury serum – it's about mastering the new language of touch. Remember when a handshake was...