Pure Spa Blog Posts!
December 18, 2025
The "Name Game": A System for Remembering Every Client's Formula and History (And Never Mixing Up Mrs. Johnson's Highlights Again!)
Impress clients every time they walk through your door by remembering their exact formula, preferences, and treatment history like you've got a photographic memory. We all know that sinking feeling...
The Client with the Endless To-Do List: Helping Them Relax Anyway.
Your next big seller... is the promise of an escape. We all know her—the client who books an appointment with the frantic energy of a hummingbird on espresso. Her phone...
The Client Who Books the Last Appointment: Making Them Feel Special (And Why They're Actually Your Secret Favorites)
Clients rave about this every visit... especially when they're the last one out the door. Let's be real for a hot stone massage minute: that final appointment slot can feel...
The Art of the Consultation Touch: Asking Permission to Feel the Hair's Texture and Density - Your Secret Weapon for Client Loyalty
Because smarter choices lead to better outcomes... let's talk about one of the most overlooked yet transformative moments in your service: that first intentional touch during the consultation. You know...
Handling the "Difficult" Client with Grace (It's Usually Not About You): Your Guide to Turning Tension into Tips
Tools that deliver, every time... except when they're the human kind who walks through your door fifteen minutes late, complains the massage table heater is "too warm," and questions your...
The Client's Purse: The Unspoken Challenge of Where to Put It. (& How to Solve It Forever)
Elevate your results today by tackling one of the most universal, yet hilariously unmentioned, spa and salon dilemmas: the Great Purse Predicament. You know the scene. Your client arrives, looking...
Using a 'Swan Code' for Discreet Team Communication During Client Hours: The Secret Language That Will Transform Your Spa's Vibe
Simplify your day, amplify your impact... while maintaining that serene, Zen-like atmosphere your clients pay good money for. Let's be real: nothing kills the relaxing vibe of a luxury spa...
The Power of remembering a client's big life event (and asking about it): Your Secret Weapon for Building a Fully Booked Clientele
Innovation starts with smart choices... like choosing to remember that your client, Sarah, just got back from her honeymoon in Italy, and asking her about the gelato instead of diving...
The "Post-Wax Pimple": Causes and How to Prevent It (And Save Your Client's Skin & Your Reputation)
Let quality drive your results... and nothing ruins a flawless waxing result faster than an angry, red pimple popping up a day later. It’s the client’s nightmare and your headache....