Pure Spa Blog Posts!
December 05, 2025
The Client with "Hair Dysmorphia": Seeing Something Completely Different Than You (And How to Bridge the Reality Gap Without Losing Your Mind)
Make every effort count... especially when a client sits in your chair and describes hair that exists only in the magical, filter-filled world inside their head. You see a head...
The Power of Remembering a Client's Job (and its dress code): Your Secret Weapon for Unbreakable Salon Loyalty
Clients notice quality first... but what they remember forever is how you made them feel. In the whirlwind of back-to-back appointments, it's easy to see clients as a series of...
Why You Should Celebrate a Client's "Hair-iversary" of Their Big Change: The Secret to Building Loyalty That Lasts Longer Than Their Color
Clients rave about this pro essential... and no, it’s not that magical Facial Steamer you just got or the life-changing ItalWax that makes hair removal almost enjoyable. It’s something far...
The Client Who Apologizes for Their Hair: How to Reassure Them and Build Unshakable Trust
Stay efficient, stay ahead... and you’ll still inevitably face the client who slides into your chair with a hushed “I’m so sorry about my hair.” It’s a moment every pro...
The Client Who Wants to Document Everything on Phone: Your Guide to Managing Photo-Takers in the Treatment Room
Better outcomes, one smart choice at a time... especially when that choice is how to handle the client who treats your beautiful treatment room like their personal photoshoot studio. You...
The "Energy Exchange" Model: Bartering Services with Other Pros - The Smart Professional's Guide to Trading Skills Without Spending a Dime
Focus on what matters most... growing your business without breaking the bank. Let’s talk about one of the beauty industry’s best-kept secrets: professional networking through bartering. Yes, we’re talking about...
When to Fire a Client: A Guide to Protecting Your Energy, Your Team, and Your Sanity
Maximize impact with this smart buy... of your own time and energy! Let's be real: in the beauty and wellness industry, we're taught to be people-pleasers. But what happens when...
The Client Who Wants a Design from a Blurry Pinterest Screenshot: A Survival Guide for Beauty Professionals
Pros love this for its quality... client communication that is! We've all been there. A client slides into your DMs or plops into your chair, whips out their phone, and...
The Client Who Apologizes for Their Skin: How to reprogram that shame and transform your client relationships
Quality matters in everything you do, especially when it comes to handling one of the most delicate aspects of your spa or salon: the client who walks in already apologizing...