Pure Spa Blog Posts!
January 07, 2026
Cancellation Policies: They're Not Mean, They're How I Pay My Rent. (And 5 Ways to Make Yours Work for You!)
Effortless results start here... and by "results," we don't just mean glowing skin or a perfect set of nails. We mean a business that actually turns a profit, a schedule...
Handling the Unsolicited Advice from a Client's Friend Who's "Also a Stylist": A Survival Guide for Every Pro
Transform how you work, starting today... by mastering the art of the professional smile-and-nod. You're in your zone, performing a perfect lash lift, when your client's BFF, who's "also a...
The Client Who Wants to Be Your Friend: Navigating Professional Boundaries in Your Spa or Salon
Make the hard work look easy... she says, sliding into your chair for the fourth time this month, already launching into a detailed story about her mother-in-law's latest antics before...
When to Fire a Client: A Guide to Protecting Your Energy, Your Team, and Your Sanity
Maximize impact with this smart buy... of your own time and energy! Let's be real: in the beauty and wellness industry, we're taught to be people-pleasers. But what happens when...
When to Refer Out: Recognizing signs that a client needs a different kind of professional (and why it makes you look brilliant)
Build better results with smarter tools... and one of the smartest tools in your professional kit isn't something you can order from our spa tools collection. It's your professional judgment...
The Culture of Consent: Beyond the Draping Conversation - Building Trust in Every Touchpoint
Your path to success begins here... with understanding that consent isn't just about where you place the towel—it's about creating an environment where clients feel genuinely heard, respected, and in...
The Client Who Brings a Friend: Navigating the Support Person & Turning Trios Into Triumphs
Smart choices, great results... especially when dealing with that increasingly common spa scenario: the client who arrives with their personal cheerleader, critic, or sometimes, their entire emotional support team. We’ve...
The Art of the "Soft No" when a client wants an overly aggressive treatment: How to Protect Your Client (And Your License) Without Losing the Booking
Quality you’ll wish you’d stocked up on sooner arrives when you master one of the most crucial skills in our industry: the gentle rejection. We’ve all been there. A client...
The Art of the "Soft No" to an unflattering or impossible request: How to Keep Your Clients Happy While Protecting Your Professional Boundaries
Start every project with confidence... except when that "project" is your client asking for something that makes your esthetician soul weep. We've all been there: that moment when a client...