Pure Spa Blog Posts!
October 10, 2024How to Tell Clients You Are Sick?
We've all been there—you wake up, and it's clear you're not fit to head into the salon today. But how do you tell your clients without sounding unprofessional?Communication is key....
What to Say When a Client Hates Their Haircut
Oh, the dreaded moment when a client looks in the mirror and their face says it all—they hate their haircut. Whether it's a slight grimace or a full-on meltdown, as...
What To Do If a Client Has a Negative Experience at Your Spa
Running a spa is all about creating a serene, relaxing environment where clients can unwind and feel pampered. But what happens when something goes wrong, and a client has a...
10 Strategies for Handling Difficult Spa Customers
Spa professionals know that while most clients are a joy to serve, there will always be those few who test your patience and professionalism. Whether it's a client who's never...
How to Elevate Client Experience in Salon?
In today's competitive beauty industry, creating a memorable client experience isn't just a nice-to-have—it's a must! As a salon professional, you know that it's the little touches that can transform...
What to Say to Clients When They Are Leaving...
As a spa or salon professional, the final moments of a client's visit are just as important as the service you provided. What you say to your clients as they...
Creating a Positive Client Experience
Creating a positive client experience in your spa or salon is more than just offering top-notch services—it's about crafting an atmosphere where every client feels valued, pampered, and eager to...
Effective Ways to Handle Hair Color Client Complaints
Handling hair color client complaints is an inevitable part of running a salon. But don't worry, it's not the end of the world—or your relationship with the client. The key...
Don't Be Shy!
Need a quick answer? Looking for a quote? Want to learn about any of our 80,000+ products? Come chat with us!Pure Spa Direct is now featuring LiveChat directly on our...