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Pure Spa Blog Posts!

December 22, 2024
I Was a Little Mean to My Client... How Do I Apologize?

We've all been there: a stressful day at the salon, a miscommunication, and before you know it, you've snapped at a client. Oops! Now you're left wondering how to mend...

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How to Politely Decline Clients Who Ask for Medical-Grade Treatments Beyond Your Scope

In the bustling world of spas and salons, clients often seek the latest and most advanced treatments to enhance their beauty and well-being. However, there are times when clients request...

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Top 10 Ways to Increase Client Retention in Your Salon

Client retention—keeping those lovely faces coming back through your doors—is crucial for every salon and spa professional. Whether you're running a hair salon, spa, or nail studio, ensuring your clients...

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How Do You Handle Highly Emotional Clients?

Handling highly emotional clients can be a delicate part of running a spa or salon. Whether they're anxious about a treatment or upset about a service, the key is to...

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Bad Blood No More: Top Solutions for Common Salon Challenges

Running a salon isn't all glitz, glamour, and perfect blowouts. No, it's more like a reality show where the plot twists involve clogged drains, last-minute cancellations, and the infamous "bad...

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What to Say When a Client Hates Their Haircut

Oh, the dreaded moment when a client looks in the mirror and their face says it all—they hate their haircut. Whether it's a slight grimace or a full-on meltdown, as...

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What are the Five Elements of a Successful Salon?

Running a successful salon isn't just about having the right tools and products—although those are crucial! It's about creating an environment where both clients and staff feel valued, pampered, and...

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Effective Ways to Handle Hair Color Client Complaints

Handling hair color client complaints is an inevitable part of running a salon. But don't worry, it's not the end of the world—or your relationship with the client. The key...

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Essential Hairdressing Supplies Every Salon Must Have

Running a successful salon involves much more than just talent and technique. It's also about having the right tools and supplies that not only facilitate excellent service but also enhance...

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