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Pure Spa Blog Posts!

January 08, 2026
Reading the Hair: Letting the Texture and Flow Guide the Cut to Masterful Client Satisfaction

Make the most of every opportunity to listen–not just to your client's words, but to their hair. Every head that settles into your chair comes with a story written in...

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Creating a "Nail Health" Report Card for First-Time Clients: Your Blueprint for Building Loyalty and Boosting Sales

Let's make great results happen... and by 'great results,' we mean fewer clients showing up with nails that look like they've been through a paper shredder and more walking out...

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The "Medical History" Minefield: What We Need to Know vs. What's TMI.

Your journey to better results starts here... and frankly, it starts with a form. Yes, that seemingly boring intake sheet is your first and most powerful line of defense in...

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The Art of the Strategic Compliment ("Your Eye Color Will Pop With This"): The Service Upgrade Secret Weapon You're Not Using

Why settle for less when a few well-chosen words can transform your average ticket into a "wow, you read my mind!" masterpiece? Let's talk about the consultation, that magical sixty...

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Consent-First Sampling (Skin, Lashes, Nails) That Clients Appreciate: Build Trust & Avoid Surprises

Stay ready for anything... especially for a client who's about to lay down their hard-earned cash for a service on their face, eyes, or hands. That's where a rock-solid, consent-first...

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The "No-Go Zone": How to Explain Anatomy That Can't Be Waxed – A Pro's Guide to Client Safety and Trust

Achieve better results with smarter solutions... and frankly, a bit of expert-level diplomacy. Any seasoned esthetician knows the moment: you're mid-consultation, the client is eager for that ultimate smoothness, and...

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The "Color Correction Storytime": Documenting a Wild Transformation from Hot Mess to Hotness

Efficiency meets luxury in this choice, which is exactly what a client thinks when they walk into your salon desperate for a color correction miracle. Let's be real—for every stunning...

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The Delicate Dance of the Body Hair Talk: When a Client's Preferences Don't Match Hygiene Needs (And How to Navigate It Gracefully)

Your best results start here... with a conversation that can feel more awkward than trying to explain why your hard wax suddenly smells like burnt popcorn. We've all been there....

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Barrier rehab timelines after over-exfoliation: what's realistic? (And how to save your skin & your reputation)

Clients love quality – here’s why… but sometimes, in our quest to give them that baby-soft, lit-from-within glow, we can accidentally send their skin into a full-blown tantrum. We’ve all...

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