Pure Spa Blog Posts!
November 22, 2024Are You Supposed To Tip The Owner Of A Spa?
Tipping at a spa can sometimes feel like navigating a maze. You know how much to tip your massage therapist, esthetician, and even the person who gives you a flawless...
What to Say When a Client Hates Their Haircut
Oh, the dreaded moment when a client looks in the mirror and their face says it all—they hate their haircut. Whether it's a slight grimace or a full-on meltdown, as...
What To Do If a Client Has a Negative Experience at Your Spa
Running a spa is all about creating a serene, relaxing environment where clients can unwind and feel pampered. But what happens when something goes wrong, and a client has a...