Pure Spa Blog Posts!
December 22, 2024
How to Manage Clients Who Bring Children to Their Spa Appointments
Ah, the spa—a sanctuary of tranquility, a haven of relaxation, and occasionally, a surprise playground for little ones. While we adore our clients and their adorable offspring, managing children in...
I Was a Little Mean to My Client... How Do I Apologize?
We've all been there: a stressful day at the salon, a miscommunication, and before you know it, you've snapped at a client. Oops! Now you're left wondering how to mend...
How to Politely Decline Clients Who Ask for Medical-Grade Treatments Beyond Your Scope
In the bustling world of spas and salons, clients often seek the latest and most advanced treatments to enhance their beauty and well-being. However, there are times when clients request...
Are You Supposed To Tip The Owner Of A Spa?
Tipping at a spa can sometimes feel like navigating a maze. You know how much to tip your massage therapist, esthetician, and even the person who gives you a flawless...
What to Say When a Client Hates Their Haircut
Oh, the dreaded moment when a client looks in the mirror and their face says it all—they hate their haircut. Whether it's a slight grimace or a full-on meltdown, as...
What To Do If a Client Has a Negative Experience at Your Spa
Running a spa is all about creating a serene, relaxing environment where clients can unwind and feel pampered. But what happens when something goes wrong, and a client has a...